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Secure Insurance Agency

Good to know, easy to find

Plain-English answers from Maryellen and our team, plus the phone numbers and websites our clients ask for most.

Guides

Short, practical reads on enrollment, insurance mail, family coverage and settling in Florida.

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Helpful links and numbers

Tap a number to call, or a link to visit the official website. When in doubt, start with us and we will point you the right way.

Medicare and Social Security

Medicare

Benefits, claims or a replacement card. TTY 1-877-486-2048

Medicare Plan Finder

Compare the plans available where you live.

Social Security

Signing up for Medicare and address changes. TTY 1-800-325-0778 · Mon–Fri, 8 am–7 pm

Extra Help with prescription costs

Apply for help paying for Part D drug coverage.

Florida SHINE

Free Medicare counseling from trained volunteers. 1-800-96-ELDER

Health coverage and Medicaid

HealthCare.gov Marketplace

Your Marketplace account and coverage questions. TTY 1-855-889-4325 · Open 24/7

Florida Medicaid Helpline

Florida Medicaid coverage and services. TDD 1-866-467-4970 · Mon–Fri, 8 am–5 pm

Florida ACCESS

Apply for Medicaid or food assistance. Florida Relay 711

Protection and storm season

Report Medicare fraud

Someone asked for your Medicare number, or a statement looks wrong. 1-800-HHS-TIPS

Florida Insurance Consumer Helpline

Help with an insurance company problem. 1-877-MY-FL-CFO · Mon–Fri, 8 am–5 pm

Know your evacuation zone

Look up your hurricane evacuation zone by address.

FEMA disaster assistance

Apply for help after a declared disaster. 1-800-621-FEMA

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